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Technical Support Holiday Hours

As a reminder, our Customer Operations team will be processing and delivering orders up to and including Friday, December 23, 2022.

Orders received after December 23 will be scheduled in January. We will resume normal operations on Tuesday, January 3, 2023.

Our Technical Support teams will continue to answer phone calls and emails over the holiday period. Our team will also maintain emergency coverage after-hours and on weekends via voicemail call back.

For critical issues, email Dwayne Struthers, Manager of Technical Support, or call +1 613-591-8228 x5915.

Date Hours of Operation
December 28, 29 and 30 8 a.m. – 7 p.m. Eastern time
December 26, 27 and January 2 Emergency support only via voicemail call backs
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