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New 5-Year Warranty on March Networks and Oncam-branded IP Cameras

We are pleased to announce that we are extending our warranty on all March Networks and Oncam-branded IP cameras from three years to five years at no extra cost.  During the five-year warranty period, customers can take advantage of these benefits:

  • Option for Advance Replacement or Repair and Return
  • No need to issue a PO prior to receiving the replacement
  • March Networks incurs all shipping costs for Advance Replacements both ways
  • Out-of-box failures are covered for 30 days

The new 5-year warranty is retroactive and applies to cameras shipped on or after July 1, 2020.  Customers can use the product warranty status tool on to check the warranty status of their cameras.

For more information on the new warranty, including the specific cameras that are covered, please refer to the Camera Warranty Brochure.

We have also revised the Product Warranty Matrix to reflect this change.

Please note: March Networks transit cameras will stay at a 3-year warranty.

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